Why Hire a DSP

The answer to the question, “Why hire a DSP?” is simple. When a consumer or business has an important technology-based need, it has an equally important reason to hire a DSP. Everyone understands that time and money are precious commodities in today’s business climate. Rarely can a consumer or business afford to waste either. That is why doing business with a DSP simply makes sense.

Accurate, available information

To quench the consumers’ thirst for accurate and available information, the profile of each DSP Member must meet certain exacting standards. It also must address the most common questions that consumers typically ask about providers of technology products and services. Here is a sample of some key information areas covered on DSP profiles:

> Detailed description of the Member’s products and services.

> Whether the Member’s business is licensed, bonded, and insured.

> Geographic areas the Member serves.

> The Member’s specific areas of technology expertise.

> Specific industry certifications the Member has earned.

> Operating systems the Member supports.

> Is the Member available after hours, weekends, and on holidays.

> Does the Member assess trip charges and how are they applied.

> Does the Member stock parts and supplies.

> Does the Member provide both on-site and remote support options.

> Warranties and other assurances the Member provides.

> Does the Member make detailed references available for review.

A feedback-driven system

In addition to making extensive profiles available, the NASC provides a two-way feedback system. Any consumer who utilizes a DSP for his or her technology needs can leave comments about the experience on the NASC website. There is key difference with the NASC feedback system, however. All comments must accurately reflect the consumer’s experience in an objective and unbiased manner. To insure this, the consumer must include a factual basis in the comment regardless of whether it pertains to a complaint or a well-deserved compliment.

If, for example, consumer Smith liked what DSP Member–Company A did for her, the comment must state exactly why. Smith might state, “I appreciated the fact that Company A gave me an accurate quote, started on time, and finished the job to my complete satisfaction.” By providing a complete summary of her experience, Smith gives other consumers a reason to believe that hiring Company A might produce a similar result. In the event a problem arises between a consumer and a DSP Member, the consumer must first address the concern directly with the DSP Member before posting any potentially negative comments on the website.

To keep the feedback system balanced, DSP Members also have the ability to express themselves by leaving their own comments. Sometimes, the best measure of a professional is not whether he or she had a problem, but rather, how the professional resolved the problem in a mutually beneficial way. To further bolster the professional validity of the feedback system, the NASC reserves the right to remove any comments that do not adhere to its posting guidelines.

Hiring a DSP. It simply makes sense.

☞ Click [here] to become a DSP.

SUBCONTRACTING

Imagine offering a broader range of technology services to your valued clients than ever before. As a Member of the NASC^sm, you are not only part of a talented pool of experts, but you can actually put these experts directly to work for you. Your participation in the NASC^sm gives you access to our cross-Member subcontracting... and it’s only a mouse click away.

The process is simple: (1) Your client asks you to provide a special product or service that you ordinarily do not provide, (2) You access the NASC^sm database to seek out a Member who can assist you in providing it, (3) Jointly provide the product or service to your client, and (4) Keep your client happy and loyal to you for a broader range of future work.

Members in good standing also have the option of using Member Subcontracting to post jobs or search for job postings to review for possible opportunities. Join the NASC^sm. Satisfy your customers!

CLASSIFIEDS

The management of unwanted and overstocked assets is a growing problem for many solution providers. As new technologies emerge, the question of how best to handle the harvesting and redistribution of de-installed and previously-owned equipment can be time-consuming and annoying.

The thought of discarding these items when you know that someone, somewhere, might be able to use or be willing to pay for them is equally frustrating. So, the items accumulate and take up valuable space which is already at a premium in your store, office or warehouse. These once-valuable assets simply depreciate and fade into useless obsolescence.

Using NASC^sm Member Classified Advertising, you can find a new home for your unwanted & overstocked items.This service is available for Member-to-Member sales and direct sales to the public. Join the NASC^sm.

CONNECTIONS

NASC Member Connections is a Members-only social media and business networking resource.

The fabric of modern human life is now woven on social media and networking sites. The NASC understands this important development and has its own “Business Networking/Social Media” component called Member Connections. NASC Member Connections is a Members-only tool designed to facilitate: (1) Members connecting with other Members to do business; and (2) Member connections which are intended to be purely social.

As Member business relationships develop, so too will friendships. By cultivating business and social relationships, Members will fortify a true sense of community. People tend to take better care of those who they also consider to be their friends. Member Connections can also be used to communicate with Members on a personal basis before actually doing business with them.

RESOURCES

Technology is changing faster today than at any other time in history. Keeping pace with these changes is a daunting task for everyone in the industry. NASC^sm understands that Members need immediate access to targeted information resources. These resources include various publications and videos related to the IT and technology industry.

Members are also encouraged to share their knowledge and experience by uploading their own helpful resources (subject to legal guidelines). The combined volume of resources includes videos, documents, white papers, technical bulletins and studies. The NASC^sm also welcomes technical contributions and updates from its corporate partners and sponsors.

Additional resources pertaining to business support are also exclusively available to Members from seasoned, experienced business consultants and coaches. Join the NASC^sm. Stay informed!

TECH FORUM

Through our fully functional and interactive Members-only forum, problems related to technology and channel business needs can be jointly solved. When a question involves an individual Member need, this powerful membership community goes to work “individually” to help answer it. When a problem involves an industry need, the entire membership community works “collectively” to help solve it.

Regardless of a problem’s level of difficulty, there is an excellent chance a Member will be able to provide competent and timely advice on how to solve it. NASC^sm carefully monitors the forum to make sure that it is used for the intended purpose of helping other Members. Members can rest assured that the best minds in the industry are focused exclusively on solving their business and technology-related problems.

The forum is expected to become a preferred business communication vehicle for NASC^sm Members. Join the NASC^sm. Get help when it’s needed most!

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